+971 55 755 8787 info@suitsandshirts.ae

FAQ

What is Bespoke clothing?

Traditionally, Bespoke Clothing is cut from a pattern drafted & designed from scratch specifically for the customer. This service differs significantly from the made to measure process wherein standard sized garments are merely altered to suit client specifications.

Do I need to make an appointment?

Is there a way to know which slots are available? A prior appointment is required for our Bespoke services. You can book an appointment on our Contact Us page. Alternatively you can go through the ‘Book an Appointment’ our Facebook Page or through our Contact Us page. Our timings are from 11 AM to 9 PM, all days except public holidays.

How long does a Bespoke consultation take?

The duration of the consultation can vary from 30 minutes to 1 hour, depending upon how long it takes to choose a fabric & design from our selection.

How long will it take to have my Bespoke piece made?

After the design & fabric selection stage, accounting for the three fitting sessions imperative to our Bespoke process, it will be prioritized based on client’s needs and timings.

Will I be allowed to get my own fabric?

Yes, we do offer our Bespoke design and tailoring services for fabrics purchased from elsewhere.

Can I bring in a picture of a style that I like or a suit I like the fit of?

Reference images are more than welcome as it helps us understand your requirements.

Do you carry out repairs and alterations?

We carry out repairs & alterations on SS garments only. If the garment is brought back for alteration after the delivery date, an additional charge will be levied for the same.

Depending on the nature of the modifications to be made, we will take an additional 2-5 days to deliver the altered garment.

Will I need to pay a deposit?

We require a 50% deposit at the time of order for a Bespoke ensemble, with the balance due on the final delivery of the garments.

Payment for Pick and Wear clothing is due on purchase.

Payment can be made by cash, cheque, bank transfer or card.

 

How often should I dry clean my garments?

It is advisable to dry clean your wool suits twice a year, so as to not strip the fabric of its oils and lustre. Other garments including, shirts and trousers should be steamed pressed.

Strictly refrain from machine washing worsted wool garments.